{"xsrfToken":"be7bc8369cfaa3172ae3ce86a94886b43bee92ba_lout","branding":{"id":"2","key":"verein","name":"Vereinssoftware","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#6e0000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#910707","headerLinkHoverBGColor":"#910707","headerBadgeColor":"#910707"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d72075a5-53bb-4b8e-8e8a-77a64c22f05c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMGZjMGZiZS03MGRkLTQ3NzAtYmFhOS1lZGQzNGE5OWQxM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3MjA3NWE1LTUzYmItNGI4ZS04ZThhLTc3YTY0YzIyZjA1YyI6WyJyZWFkIl19LCJleHAiOjE3Mzc0MjYyMzAsIm5iZiI6MTczNzQyNTYzMH0.UJMghk868Vp431cchkbstpsjDvEg4rhTwgvZJTNw03s&client=d0fc0fbe-70dd-4770-baa9-edd34a99d13d&mode=fit","logoId":"d72075a5-53bb-4b8e-8e8a-77a64c22f05c","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Com.BISS Help-Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Com.BISS Help-Center","sharedPortalName":"Help Center","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#0074e0","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/678dec9e-164e-4e37-81d4-e6c020a12af8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMGZjMGZiZS03MGRkLTQ3NzAtYmFhOS1lZGQzNGE5OWQxM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3OGRlYzllLTE2NGUtNGUzNy04MWQ0LWU2YzAyMGExMmFmOCI6WyJyZWFkIl19LCJleHAiOjE3Mzc0MjYyMzAsIm5iZiI6MTczNzQyNTYzMH0.6AI_SL_Y7ncPHgrSUTeUC7hWp0n4TAt3RNWXw-swm0U&client=d0fc0fbe-70dd-4770-baa9-edd34a99d13d&height=300&mode=fit","bannerMediaApiFileId":"678dec9e-164e-4e37-81d4-e6c020a12af8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"verein","projectId":10002,"serviceDeskId":2,"name":"Vereinssoftware","description":"<p>Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für Vereinssoftware erstellen.<br> Wenn Sie sich einen Zugang über den Login erstellen, können Sie jederzeit den Status ihrer Tickets einsehen.<br> Der Zugriff auf die einzelnen Artikel ist aktuell nur registrierten Benutzern zugänglich. Sie können natürlich die Hilfe-Funktion in der Vereinsverwaltung nutzen. Dort finden Sie zu vielen Themengebieten die PDF-Dokumentationen.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"5","name":"Frage stellen","descriptionHtml":"<p>Wenn Sie nur eine Anfrage haben, dann können Sie diese hierüber stellen.</p>","callToAction":"Frage stellen","introHtml":"<p>Sie haben eine Frage an uns?</p>","icon":10549,"iconUrl":"https://combiss.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[2],"key":""},{"id":"12","name":"Problem melden","descriptionHtml":"","callToAction":"Problem melden","introHtml":"<p>Wenn Sie ein Problem mit einem Modul haben, dann sind Sie hier richtig.</p>","icon":10541,"iconUrl":"https://combiss.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[2],"key":""},{"id":"15","name":"Testzugang einrichten","descriptionHtml":"","callToAction":"Testzugang einrichten","introHtml":"<p>Sie möchten einen Zugang zu unserem Demo-Verein?</p>","icon":10506,"iconUrl":"https://combiss.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[2],"key":""},{"id":"13","name":"Wunschzettel","descriptionHtml":"","callToAction":"Wunschzettel","introHtml":"<p>Ihnen fehlen Funktionen in der Software? Dann wünschen Sie sich doch etwas.</p>","icon":10496,"iconUrl":"https://combiss.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[2],"key":""},{"id":"7","name":"Anfrage per E-Mail","descriptionHtml":"<p>Sie können uns einfach eine Anfrage per E-Mail zusenden.</p>","callToAction":"Anfrage per E-Mail","introHtml":"<p>E-Mail-Anfrage</p>","icon":10527,"iconUrl":"https://combiss.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"Übersicht"}],"orderMapping":{"2":[15,13,12,5]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VEREIN","userLanguageHeader":"Support-Portal","userLanguageMessageWiki":"<p>Liebe Vereine und Verbände,<br> wir haben unser neues Service-Portal in Betrieb genommen, um die Anfragen, Probleme und Wünsche besser organisieren zu können.</p>","defaultLanguageHeader":"Support-Portal","defaultLanguageMessage":"Liebe Vereine und Verbände,\nwir haben unser neues Service-Portal in Betrieb genommen, um die Anfragen, Probleme und Wünsche besser organisieren zu können.","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMGZjMGZiZS03MGRkLTQ3NzAtYmFhOS1lZGQzNGE5OWQxM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc0MjY4MzAsIm5iZiI6MTczNzQyNTYzMH0.JTzwVe9RXjwoXvGgRuKrpVv4yPtdtr3xJfpCgnM1Klg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"d0fc0fbe-70dd-4770-baa9-edd34a99d13d","tokenDurationInMins":20}},"reqCreate":{"id":12,"projectId":10002,"form":{"name":"Problem melden","descriptionHtml":"","callToAction":"Problem melden","intro":"<p>Wenn Sie ein Problem mit einem Modul haben, dann sind Sie hier richtig.</p>","instructions":"","icon":10541,"iconUrl":"https://combiss.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Thema","description":"Bitte nennen Sie das Thema, um das es geht.","descriptionHtml":"<p>Bitte nennen Sie das Thema, um das es geht.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10049","fieldConfigId":"10153","label":"Verein oder Verband","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10055","fieldConfigId":"10161","label":"Kontaktdaten","description":"Bitte geben ggf. eine Telefonnummer an, über die wir Sie erreichen können.","descriptionHtml":"<p>Bitte geben ggf. eine Telefonnummer an, über die wir Sie erreichen können.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10050","fieldConfigId":"10154","label":"Modulbezeichnung","description":"Bitte geben Sie den Modul-/Programmnamen an, wo das Problem aufgetreten ist, z.B. Verein - Mitglieder - Mandate.","descriptionHtml":"<p>Bitte geben Sie den Modul-/Programmnamen an, wo das Problem aufgetreten ist, z.B. Verein - Mitglieder - Mandate.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Bild oder andere Datei anhängen.","description":"Sie können uns auch Dokumente zusenden.","descriptionHtml":"<p>Sie können uns auch Dokumente zusenden.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priorität","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Höchste/Extrem dringend","selected":false,"children":[]},{"value":"2","label":"Wichtig","selected":false,"children":[]},{"value":"3","label":"Normal","selected":true,"children":[]},{"value":"4","label":"Gering","selected":false,"children":[]},{"value":"5","label":"Sehr gering","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/12","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/12","calendarParams":{"firstDay":1,"date":"2025-01-21T03:13:50+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMGZjMGZiZS03MGRkLTQ3NzAtYmFhOS1lZGQzNGE5OWQxM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc0MjY4MzAsIm5iZiI6MTczNzQyNTYzMH0.JTzwVe9RXjwoXvGgRuKrpVv4yPtdtr3xJfpCgnM1Klg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"d0fc0fbe-70dd-4770-baa9-edd34a99d13d","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}